Service disruption to receipt and invoice scanning

Our scanning provider has confirmed that the incident is now resolved. We will continue to monitor service availability and performance.

Thanks for your patience.

Our upstream provider have advised us that they are aware of the issue and are currently implementing a fix. We hope to have more information soon.

We are currently seeing error responses from our upstream receipt and invoice scanning provider. This is causing scans to be returned with no data.

We have contacted our supplier and will post an update as soon as we have more information. We apologise for any inconvenience this may be causing.