Resolved
Resolved

We are pleased to inform you that Apple have approved our update and the latest version has been published to the App Store. It can take up to 12 hours for the new version to show for all users. Please continue to check for the latest version and where possible, ensure you have auto-update enabled. You can read more about auto-update at https://support.apple.com/en-gb/HT202180#automatic.

Thank you for your patience whilst we resolved this issue.

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Recovering

We have narrowed down the issue to iOS 13 users only. It appears Apple have made a change in the latest iOS update that has caused an issue with the SSO sign in feature.

We have released a compatibility fix to the App Store and expect this to be available to all users within the next 48 hours. The updated version will be 2.6.1.

If you have any queries regarding this issue, please contact our Support team at support@expensein.com.

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Identified

We have been made aware of an issue preventing users from signing into the ExpenseIn mobile app on iOS with SSO (Single sign-on). We are investigating the cause of this issue and we will provide an update as soon as we have more information.

Apologies for any inconvenience this is causing.

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Began at:

Affected components
  • Mobile App